Effective date: February 07, 2019
Riyadh Solutions ("us", "we", or
"our") operates the www.goticket.com website (hereinafter referred to
as the "Service").
This page informs you of our policies regarding the
collection, use and disclosure of personal data when you use our Service and
the choices you have associated with that data.
We use your data to provide and improve the Service. By
using the Service, you agree to the collection and use of information in
accordance with this policy. Unless otherwise defined in this Privacy Policy,
the terms used in this Privacy Policy have the same meanings as in our Terms
and Conditions, accessible from www.goticket.com
Service
Service is the www.goticket.com website
operated by Riyadh Solutions
Personal Data
Personal Data means data about a living
individual who can be identified from those data (or from those and other
information either in our possession or likely to come into our possession).
Usage Data
Usage Data is data collected automatically
either generated by the use of the Service or from the Service infrastructure
itself (for example, the duration of a page visit).
Cookies
Cookies are small files stored on your
device (computer or mobile device).
Data
Controller
Data Controller means the natural or legal
person who (either alone or jointly or in common with other persons) determines
the purposes for which and the manner in which any personal information are, or
are to be, processed.
For the purpose of this Privacy Policy, we
are a Data Controller of your Personal Data.
Data
Processors (or Service Providers)
Data Processor (or Service Provider) means
any natural or legal person who processes the data on behalf of the Data
Controller.
We may use the services of various Service
Providers in order to process your data more effectively.
Data
Subject (or User)
Data Subject is any living individual who is
using our Service and is the subject of Personal Data.
We collect several different types of information for
various purposes to provide and improve our Service to you.
While using our Service, we may ask you to provide us with
certain personally identifiable information that can be used to contact or
identify you ("Personal Data"). Personally identifiable information
may include, but is not limited to:
·
Email address
·
First name and last name
·
Phone number
·
Cookies and Usage Data
We may use your Personal Data to contact you with
newsletters, marketing or promotional materials and other information that may
be of interest to you. You may opt out of receiving any, or all, of these
communications from us by following the unsubscribe link or the instructions
provided in any email we send.
We may also collect information on how the Service is
accessed and used ("Usage Data"). This Usage Data may include
information such as your computer's Internet Protocol address (e.g. IP address),
browser type, browser version, the pages of our Service that you visit, the
time and date of your visit, the time spent on those pages, unique device
identifiers and other diagnostic data.
We use cookies and similar tracking technologies to track
the activity on our Service and we hold certain information.
Cookies are files with a small amount of data which may
include an anonymous unique identifier. Cookies are sent to your browser from a
website and stored on your device. Other tracking technologies are also used
such as beacons, tags and scripts to collect and track information and to
improve and analyse our Service.
You can instruct your browser to refuse all cookies or to
indicate when a cookie is being sent. However, if you do not accept cookies,
you may not be able to use some portions of our Service.
Examples of Cookies we use:
·
Session Cookies. We use Session Cookies to operate our Service.
·
Preference Cookies. We use Preference Cookies to remember your
preferences and various settings.
·
Security Cookies. We use Security Cookies for security purposes.
·
Advertising Cookies. Advertising Cookies are used to serve you with
advertisements that may be relevant to you and your interests.
Riyadh Solutions uses the collected data for various
purposes:
·
To provide and maintain our
Service
·
To notify you about changes
to our Service
·
To allow you to participate
in interactive features of our Service when you choose to do so
·
To provide customer support
·
To gather analysis or
valuable information so that we can improve our Service
·
To monitor the usage of our
Service
·
To detect, prevent and
address technical issues
·
To provide you with news,
special offers and general information about other goods, services and events
which we offer that are similar to those that you have already purchased or
enquired about unless you have opted not to receive such information
If you are from the European Economic Area (EEA), Riyadh
Solutions legal basis for collecting and using the personal information
described in this Privacy Policy depends on the Personal Data we collect and
the specific context in which we collect it.
Riyadh Solutions may process your Personal Data because:
·
We need to perform a
contract with you
·
You have given us
permission to do so
·
The processing is in our
legitimate interests and it is not overridden by your rights
·
For payment processing
purposes
·
To comply with the law
Riyadh Solutions will retain your Personal Data only for as
long as is necessary for the purposes set out in this Privacy Policy. We will
retain and use your Personal Data to the extent necessary to comply with our
legal obligations (for example, if we are required to retain your data to
comply with applicable laws), resolve disputes and enforce our legal agreements
and policies.
Riyadh Solutions will also retain Usage Data for internal
analysis purposes. Usage Data is generally retained for a shorter period of
time, except when this data is used to strengthen the security or to improve
the functionality of our Service, or we are legally obligated to retain this
data for longer periods.
Your information, including Personal Data, may be
transferred to - and maintained on - computers located outside of your state,
province, country or other governmental jurisdiction where the data protection
laws may differ from those of your jurisdiction.
If you are located outside Saudi Arabia and choose to
provide information to us, please note that we transfer the data, including
Personal Data, to Saudi Arabia and process it there.
Your consent to this Privacy Policy followed by your
submission of such information represents your agreement to that transfer.
Riyadh Solutions will take all the steps reasonably
necessary to ensure that your data is treated securely and in accordance with
this Privacy Policy and no transfer of your Personal Data will take place to an
organisation or a country unless there are adequate controls in place including
the security of your data and other personal information.
If Riyadh Solutions is involved in a merger, acquisition or
asset sale, your Personal Data may be transferred. We will provide notice
before your Personal Data is transferred and becomes subject to a different
Privacy Policy.
Under certain circumstances, Riyadh Solutions may be
required to disclose your Personal Data if required to do so by law or in
response to valid requests by public authorities (e.g. a court or a government
agency).
Riyadh Solutions may disclose your Personal Data in the good
faith belief that such action is necessary to:
·
To comply with a legal
obligation
·
To protect and defend the
rights or property of Riyadh Solutions
·
To prevent or investigate
possible wrongdoing in connection with the Service
·
To protect the personal
safety of users of the Service or the public
·
To protect against legal
liability
The security of your data is important to us but remember
that no method of transmission over the Internet or method of electronic
storage is 100% secure. While we strive to use commercially acceptable means to
protect your Personal Data, we cannot guarantee its absolute security.
We do not support Do Not Track ("DNT"). Do Not
Track is a preference you can set in your web browser to inform websites that
you do not want to be tracked.
You can enable or disable Do Not Track by visiting the
Preferences or Settings page of your web browser.
If you are a resident of the European Economic Area (EEA),
you have certain data protection rights. Riyadh Solutions aims to take
reasonable steps to allow you to correct, amend, delete or limit the use of
your Personal Data.
If you wish to be informed about what Personal Data we hold
about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data
protection rights:
The
right to access, update or delete the information we have on you. Whenever
made possible, you can access, update or request deletion of your Personal Data
directly within your account settings section. If you are unable to perform
these actions yourself, please contact us to assist you.
The
right of rectification. You have the right to have your information
rectified if that information is inaccurate or incomplete.
The
right to object. You have the right to object to our processing of your
Personal Data.
The
right of restriction. You have the right to request that we restrict the
processing of your personal information.
The
right to data portability. You have the right to be provided with a copy of
the information we have on you in a structured, machine-readable and commonly
used format.
The
right to withdraw consent. You also have the right to withdraw your consent
at any time where Riyadh Solutions relied on your consent to process your
personal information.
Please note that we may ask you to verify your identity
before responding to such requests.
You have the right to complain to a Data Protection
Authority about our collection and use of your Personal Data. For more
information, please contact your local data protection authority in the
European Economic Area (EEA).
We may employ third party companies and individuals to
facilitate our Service ("Service Providers"), provide the Service on
our behalf, perform Service-related services or assist us in analysing how our
Service is used.
These third parties have access to your Personal Data only
to perform these tasks on our behalf and are obligated not to disclose or use
it for any other purpose.
We may use third-party Service Providers to monitor and
analyse the use of our Service.
Google
Analytics
Google Analytics is a web analytics service
offered by Google that tracks and reports website traffic. Google uses the data
collected to track and monitor the use of our Service. This data is shared with
other Google services. Google may use the collected data to contextualise and
personalise the ads of its own advertising network.
You can opt-out of having made your
activity on the Service available to Google Analytics by installing the Google
Analytics opt-out browser add-on. The add-on prevents the Google Analytics
JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google
Analytics about visits activity.
For more information on the privacy practices
of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en
We may use third-party Service Providers to show
advertisements to you to help support and maintain our Service.
Google
AdSense DoubleClick Cookie
Google, as a third party vendor, uses
cookies to serve ads on our Service. Google's use of the DoubleClick cookie
enables it and its partners to serve ads to our users based on their visit to
our Service or other websites on the Internet.
You may opt out of the use of the DoubleClick
Cookie for interest-based advertising by visiting the Google Ads Settings web
page: http://www.google.com/ads/preferences/
Riyadh Solutions uses remarketing services to advertise on
third party websites to you after you visited our Service. We and our
third-party vendors use cookies to inform, optimise and serve ads based on your
past visits to our Service.
Google
Ads (AdWords)
Google Ads (AdWords) remarketing service is
provided by Google Inc.
You can opt-out of Google Analytics for
Display Advertising and customise the Google Display Network ads by visiting
the Google Ads Settings page: http://www.google.com/settings/ads
Google also recommends installing the
Google Analytics Opt-out Browser Add-on - https://tools.google.com/dlpage/gaoptout
- for your web browser. Google Analytics Opt-out Browser Add-on provides
visitors with the ability to prevent their data from being collected and used
by Google Analytics.
For more information on the privacy
practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en
Twitter
Twitter remarketing service is provided by
Twitter Inc.
You can opt-out from Twitter's
interest-based ads by following their instructions: https://support.twitter.com/articles/20170405
You can learn more about the privacy
practices and policies of Twitter by visiting their Privacy Policy page: https://twitter.com/privacy
Facebook
Facebook remarketing service is provided by
Facebook Inc.
You can learn more about interest-based
advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950
To opt-out from Facebook's interest-based
ads, follow these instructions from Facebook: https://www.facebook.com/help/568137493302217
Facebook adheres to the Self-Regulatory
Principles for Online Behavioural Advertising established by the Digital
Advertising Alliance. You can also opt-out from Facebook and other
participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/,
the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European
Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/,
or opt-out using your mobile device settings.
For more information on the privacy practices
of Facebook, please visit Facebook's Data Policy: https://www.facebook.com/privacy/explanation
We may provide paid products and/or services within the
Service. In that case, we use third-party services for payment processing (e.g.
payment processors).
We will not store or collect your payment card details. That
information is provided directly to our third-party payment processors whose
use of your personal information is governed by their Privacy Policy. These payment
processors adhere to the standards set by PCI-DSS as managed by the PCI
Security Standards Council, which is a joint effort of brands like Visa,
MasterCard, American Express and Discover. PCI-DSS requirements help ensure the
secure handling of payment information.
The payment processors we work with are:
PayPal
/ Braintree
Their Privacy Policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full
Our Service may contain links to other sites that are not
operated by us. If you click a third party link, you will be directed to that
third party's site. We strongly advise you to review the Privacy Policy of
every site you visit.
We have no control over and assume no responsibility for the
content, privacy policies or practices of any third party sites or services.
Our Service does not address anyone under the age of 18
("Children").
We do not knowingly collect personally identifiable
information from anyone under the age of 18. If you are a parent or guardian
and you are aware that your Child has provided us with Personal Data, please
contact us. If we become aware that we have collected Personal Data from
children without verification of parental consent, we take steps to remove that
information from our servers.
We may update our Privacy Policy from time to time. We will
notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on
our Service, prior to the change becoming effective and update the
"effective date" at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically
for any changes. Changes to this Privacy Policy are effective when they are
posted on this page.
If you have any questions about this Privacy Policy, please
contact us:
·
By email: info@goticket.com